Privacy Policy

Who we are

Lejeune Dance Company is a dance studio with three locations — one inside the MCCS Tarawa Terrace Community Center on Marine Corps Base Camp Lejeune, and one in Sneads Ferry, North Carolina. You can reach us at lejeunedancecompany@gmail.com, or by mail at 214 Sneads Ferry Road, Sneads Ferry, NC 28460.

This policy explains what we collect, why, and what you can do about it. We do not sell your information, and we do not share it with advertisers or data brokers.

What we collect

• Contact details you give us — your name, email, and phone number when you submit the contact form, call the studio, or text us.
• Information about your dancer— first name and age, the styles they're interested in, and which location you prefer. This is provided by you, the parent or guardian, so we can recommend the right class. We do not ask children to submit information to us directly.
• Calls and texts to the studio number — the phone number you called or texted from, a recording of the call, and a transcript of the conversation.
• Basic website analytics — pages viewed and general site usage, so we can tell which information families are actually looking for.

We do not collect payment card details on this website. Tuition is handled through the Parent Portal or MCCS, and their privacy practices govern those transactions.

Calls, texts, and our AI assistant

Calls and texts to the studio number may be answered by an AI assistant. Calls are recorded and transcribed so studio staff can follow up accurately.

• The assistant identifies itself as an AI when asked and never claims to be a member of staff.
• The assistant cannot look up or discuss any information about an individual dancer — including attendance, enrollment status, pickup authorization, or class times for a named child. Those questions are always routed to a human staff member.
• The assistant cannot register, enroll, or take payment. Enrollment happens only in the Parent Portal.
• Call recordings and transcripts are stored privately and are visible only to studio staff.
• You can ask to speak with a person at any point and a staff member will call you back.

If you would rather not be recorded, you can reach us by email or through the contact form instead, and we'll follow up the same way.

Text messages

Our text message program has two separate parts, and agreeing to one never signs you up for the other. You can join either, both, or neither — and you are never required to agree to texts in order to enroll, register, or ask us a question.

How you opt in. By checking the relevant box on our contact form. The boxes are optional and are never pre-checked. If you call or text the studio and ask us to send you something, we'll reply to that request.

How you opt out. Reply STOP to any message and we'll stop. Reply HELPfor help, or email us any time. Opting out of texts never affects your dancer's enrollment.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We do not share your phone number or your text message consent with anyone for their own marketing. Mobile information is used only to deliver the messages you asked for, and is shared only with the messaging providers who deliver them on our behalf.

How we use what we collect

• To answer your question and recommend a class that fits your dancer.
• To follow up on an inquiry you started with us.
• To run classes, communicate schedule changes, and organize recitals.
• To improve the website and our own phone and text responses.
• To meet legal, safety, and base-access obligations.

We do not use your information, or your dancer's, to build advertising profiles.

Who we share it with

Only the service providers who make the studio run — our website host, our database and file storage provider, our email sender, our telephone and text messaging provider, and the AI provider that powers the assistant. They may only process information to provide those services to us.

We may also disclose information where the law requires it, or where it's necessary to protect someone's safety.

Children's privacy

Our website is written for parents and guardians, not children. We do not knowingly collect information directly from children. Information about a dancer reaches us because a parent or guardian chose to give it to us.

If you believe a child has sent us information directly, email us and we will delete it.

How long we keep it

Inquiries are kept while we're in contact with you and for a reasonable period afterward so we can pick up where we left off if you come back. Call recordings and transcripts are kept for a limited period for staff follow-up and quality, then deleted. Enrollment records are kept as long as your dancer is with us and as required for our own records.

Your choices

• Ask us what we hold about you or your dancer, and we'll tell you.
• Ask us to correct anything that's wrong.
• Ask us to delete your inquiry, your consent record, or a call recording.
• Opt out of texts or email at any time without affecting enrollment.

Email lejeunedancecompany@gmail.com and we'll take care of it.

Changes to this policy

If we change this policy we'll update the effective date above. If a change materially affects how we use your information, we'll tell you directly.